The 2 A.M. Text: Why Management Systems Need Calm Hands Behind Them
We all love our management systems. They track parts, organize jobs, and make sure customers get those shiny text updates that say, “Your vehicle is ready for pickup!” But let’s be honest… sometimes those same systems turn into little digital chaos machines. Like when it’s Sunday morning at 2:00 A.M. and your phone buzzes with […]
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Parts Purchased vs. Parts Usage — And How Shop Systems Track It (ShopMonkey, Mitchell1, & Tekmetric Compared)
Running an auto repair shop profitably means more than turning wrenches well. It means mastering the flow of parts — from order, to install, to billing. Two metrics every shop has to understand are Parts Purchased and Parts Usage. Below, I’ll define those terms, explain why the gap between them matters, and then break down how ShopMonkey, Mitchell1, and Tekmetric each […]
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