What this diagnostic looks at

When someone searches for an auto shop, they don’t evaluate one thing. They subconsciously piece together
signals across multiple platforms. We look at the full picture, including:

• Your website: how clearly it explains what you do and what customers should do next.
• Your Google presence: what shows up when people search your shop name or services.
• Your reviews: not just ratings, but patterns that affect trust.
• Your social presence: whether your business feels active, current, and legitimate.
• Consistency across platforms: whether everything tells the same story or creates hesitation.
• Who customers are likely comparing you against: and why those shops may be easier to choose at a glance.

Why this matters

Online marketing doesn’t fail because shops are “bad at marketing.” It fails because customers hesitate.

When even one part of your online presence feels unclear, outdated, or inconsistent, people don’t argue with it.
They just call the next shop.

This diagnostic explains why that happens, using real-world customer behavior, not theory.

What you’ll get

After you submit your website, you’ll receive a private diagnostic that includes:

• A plain-English summary of how your shop comes across online
• The biggest trust leaks we can see right now
• What’s already working in your favor
• What to fix first, second, and third
• How we would approach it if this were our shop

You can view it online, print it, or save it as a PDF.

What this is not

• Not a score
• Not an automated “grade”
• Not generic SEO advice
• Not a sales pitch disguised as a report

It’s a diagnostic. Clear, honest, and grounded in how customers actually choose shops.

Who this is for

This is for shop owners who:

• Want more calls without guessing
• Know something feels off but can’t quite name it
• Are tired of marketing advice that doesn’t translate to real decisions