Working with Tiffany and Moxie Automotive Consulting has completely changed the way I run my business — for the better. Tiffany is one of the sharpest people I’ve ever worked with. Her attention to detail is unmatched, and she doesn’t just help me stay accountable — she’s helped me create a culture where everyone on my team is accountable.

She’s implemented systems and policies that have helped me raise my average repair order, improve our workflow, and identify areas where we were leaving money on the table. One of the most impactful changes was introducing our loyalty app — not only has it strengthened our relationship with customers, it’s created consistent revenue and increased customer retention. Tiffany helped make that possible and trained my team on how to sell it and follow up effectively.

She’s also a true partner — she doesn’t just tell me what to do, she works side-by-side with me to make it happen. From hiring and training, to marketing and KPIs, Tiffany brings a level of insight, structure, and execution that is rare in this industry. If you’re serious about growing your shop, increasing your profit, and building a team that performs at a high level — you need Tiffany in your corner.

I don’t say this lightly — working with Tiffany at Moxie Automotive Consulting has been one of the best decisions I’ve made for my shop. She’s tough, sharp, and straight to the point — exactly how I like it.

Since bringing her in, we’ve gotten AAA certified, signed up with RepairPal, launched the loyalty app, and added concierge calling. That last one alone has been a moneymaker — we’re turning missed appointments into confirmed ones, and every follow-up call is averaging $156. That adds up quick.

Tiffany doesn’t just help you stay accountable — she helps you build a team that gets it done. She puts the right systems in place, holds the line, and pushes you to run a tighter, more profitable shop. If you’re serious about growth and done with excuses, she’s who you want in your corner.